What We Collect and Why We Collect It
We collect information you provide when registering — your name, contact details, and the mobile wallet numbers you link for deposits or withdrawals via bKash, Nagad or Rocket. We also log device identifiers, IP addresses and session activity to keep your account secure and to detect
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unusual access patterns. Payment data passed through bKash, Nagad or Rocket is handled through those providers' own encrypted channels; we do not store your wallet PIN or full transaction credentials on our servers. We use your data to process account activity, verify identity where required, and
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respond to support requests. We do not sell your personal information to third parties. Where we share data with service providers — such as payment processors or fraud-detection partners — those parties are bound by confidentiality obligations. Retention periods vary: active account data is held while
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your account remains open; inactive accounts and associated records may be removed after an extended period of inactivity in line with applicable data standards. Access to this platform and the protections described here apply only where permitted by your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.